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    • teamtps
      Keymaster
      Post count: 2

      F*ck, technology, am I right? Before you go ape sh*t and abandon the site, let us know if you’re having problems so our Tech Boss can help. If you’re having problems in any section of the website, let us know here. Questions like:

      • I don’t know how to access my program
      • The videos won’t play for me
      • I don’t know how to use the forum
      • I don’t have access to ____

      they all go here.

      If you have a specific question about your program blocks or training, please post your question in our Powerlifting or Training for Life forums so that Murph and our coaches can help. 

       

    • Jessica Forgione
      Participant
      Post count: 9

      I’m not able to access the Update Profile page. It says “oops this page can’t be found”.

    • Murph
      Keymaster
      Post count: 918

      It is under revision. Should be fixed in a few. BETA!

      • Jessica Forgione
        Participant
        Post count: 9

        Oh good! Ok! I didn’t know if it had anything to do with the membership mix up I emailed you about the other day so I wanted to make sure. Thanks!

    • Matt
      Keymaster
      Post count: 240

      It should be resolved now.
      The following link was provided to give you access to your page and it should work on the normal link moving forward.

      http://tpsmethod.com/members/forgi7/

      We do believe it did happen because of the membership mix up

      • Jessica Forgione
        Participant
        Post count: 9

        Thanks, Matt! Working like a charm now!

      • Jessica Forgione
        Participant
        Post count: 9

        I am unable to access my Beginner Acclimation programming for Powerlifting. It says content is reserved for 20th Anniversary Lifetime Members only – which is the message I had received a few days ago when I tried to access the Barbell Basics Course, prompting me to register for it. Now I know not to do that though!

        Anyway, I wanted to bring it up even though it may be a BETA issue but I want to make sure its not related to my membership mix up. I accessed my programming last night though so I am not sure!

      • Renato De Freitas
        Participant
        Post count: 1

        I’m not able to access the update profile page either. Gives me the oops message error 404.

      • Matt
        Keymaster
        Post count: 240

        Were you able to access the profile page through the view/edit profile screen on the right column of the forum section?

    • Matt
      Keymaster
      Post count: 240

      Jess,

      Damn. I’m betting there is some issue on the back end because of the membership mix up. Our tech support is currently working to resolve this.
      Thanks for your patience and for digging up some problems for us.

    • Gina M
      Participant
      Post count: 52

      Just a heads up that in the Video Library the “60 Second Fix: Overhead Press and Clean” links to a different exercise.

      Also, might not be a bad idea to add a “military press” tag while you’re there.

      Looking forward to seeing the Ovh vid when it’s posted — thanks!

    • Murph
      Keymaster
      Post count: 918

      Annnndd,, that is why we are in BETA.

      All fixed now and I added the tags.

      Thanks G.

    • Christine
      Participant
      Post count: 471

      Hey guys, I wanted to watch the videos in the bench press course on close grip and using foam but it says I need to register as an annual or lifetime member. I have these coming up and it would be great if I could watch them. It’s the videos in the bench press course, the last 2. Thanks.

    • Murph
      Keymaster
      Post count: 918

      Can you try logging out and clearing cookies?

      I’ll advice Deb too.

      • Christine
        Participant
        Post count: 471

        Logging out and clearing cookies worked, thanks!

    • Christine
      Participant
      Post count: 471

      Yes I will try that, thank you Murph.

    • Diann Smothers
      Participant
      Post count: 61

      Is there a way to undo something marked as complete? I accidentally marked week 1 as complete, and although it probably doesn’t matter because I can still access that section, I would still like to have it undone if possible.

    • Murph
      Keymaster
      Post count: 918

      I don’t know how to do that, but I will find out.

      • Diann Smothers
        Participant
        Post count: 61

        Thank you! 🙂

      • Murph
        Keymaster
        Post count: 918

        Diane,

        What do you want adjusted?
        I found out how to do it on the admin end.

      • Diann Smothers
        Participant
        Post count: 61

        It looks like it was already taken care of – I just wanted TFL 1A week 1 back to unmarked (I had marked it as completed and didn’t see a way to go back to unfinished.) It was unchecked this morning and my sense of order is now back in place.

    • Tobes
      Participant
      Post count: 8

      If I need to change the credit card that it’s billed to, where do I do that?

    • Murph
      Keymaster
      Post count: 918

      Steve,

      Check your email.

      • Jon Davenport
        Participant
        Post count: 4

        I didn’t see an email yesterday for this. Still having issue. Thanks for quick response.

    • Jon Davenport
      Participant
      Post count: 4

      I’m doing the beginning powerlifting block and there is no complete button between weeks 1 and 2 for Block 1B. I’ve been able to see rest of workouts for block 1B but looks like I can’t see anything beyond that.

      Thanks,

      Jon

    • Murph
      Keymaster
      Post count: 918

      Jon,

      Check your email.
      We had a bug on the site and I didn’t see this yesterday.

      I asked Deb to fix your issue.

    • Kesonn Lee
      Participant
      Post count: 2

      How do I get access to all of the programs? It’s showing enrolled for only half the programs.

      Thanks

    • Kesonn Lee
      Participant
      Post count: 2

      How do I get access to all of the powerlifting programs? At the moment I am only enrolled in about half the programs.

    • Adrian Montagut
      Participant
      Post count: 48

      I’ve been trying to post some top sets in the “powerlifting” forum, but the posts don’t seem to be showing up. Do they need to be manually approved by an admin?

    • Christine
      Participant
      Post count: 471

      Hi Murph,

      Gonna send you an email as well but i also can’t post to the forum. ive tried from both phone and computer. Just wanted to let you know!

    • Murph
      Keymaster
      Post count: 918

      OK. I’ll get on it.

    • Allison Collins
      Participant
      Post count: 10

      I have not been able to access any of the programs, watched the intro video for Beginning Power Lifting 1A but cannot check any of them off or expand to see that week’s program. Each time I hit the check mark, it refreshed the page. Any help would be appreciated!

    • Murph
      Keymaster
      Post count: 918

      Allison,

      We had a DDOS attack on the site over the weekend and Deb, our web wizard had to update a bunch oh plugins.

      I have emailed her and asked her to look at your account and see what it going on.

      Sorry for the trouble!

    • Murph
      Keymaster
      Post count: 918

      Allison,

      We had a DDOS attack on the site over the weekend and Deb, our web wizard had to update a bunch oh plugins.

      I have emailed her and asked her to look at your account and see what it going on.

      Sorry for the trouble!

    • Anonymous
      Inactive
      Post count: 4

      Hi, I am having the same issue – I’m not able to load any of the blocks or content. Wondering if there is a recommended browser to use or plugin needed?

      Thanks!

    • Murph
      Keymaster
      Post count: 918

      Maggie and Allison,

      I have forwarded the issue to our webmaster.
      I looked and cannot find anything wrong with your accounts.

      Try logging out closing the browser window. Then open a new window and log back in. That should work.

      If it does not, please let me know if you cannot access any programs at the end of the day today.

    • Allison Collins
      Participant
      Post count: 10

      Hi Murph,

      I tried on logging out/in my phone and a different laptop but still no luck. Fortunately Adrian M has been pulling the workouts for me. Let me know if there is anything else I should try, thanks!

      Allison

    • Anonymous
      Inactive
      Post count: 4

      Murph,

      It doesn’t work for me either.

      Maggie

    • Anonymous
      Inactive
      Post count: 4

      Murph,

      It doesn’t work for me either.

      Maggie

    • Murph
      Keymaster
      Post count: 918

      Maggie,

      Our webmaster is working on it now.

      I apologize for the inconvenience.

      If it isn’t working by tomorrow please let me know.

    • Anonymous
      Inactive
      Post count: 4

      Hi Murph,

      I’m still not able to get to any program blocks.

    • Murph
      Keymaster
      Post count: 918

      I am pretty sure I just fixed it.
      Can you try one more time?

    • Murph
      Keymaster
      Post count: 918

      I am pretty sure I just fixed it.
      Can you try one more time?

    • Allison Collins
      Participant
      Post count: 10

      Mine is fixed, thank you!

    • Steve
      Participant
      Post count: 2

      Hello,

      I haven’t been able to get into any blocks of training. I just get to see the getting started video over and over again. Thank you for your time in this matter.

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